Colwen Hotels

company profile

The Colwen Hotels Story

“High-quality service for guests and good value for owners.”

This goal has guided Colwen Hotels since its inception to its position today as a team of over 1,500 and one of the most successful hotel management companies in the northeastern United States.

Our objective has always been to employ management teams for our properties that will provide extraordinary service to our guests and exceptional value and return on investment to the property owners. We strive to continuously deliver products that exceed guests' expectations as well as deliver on our stewardship in the community in which we do business.

Our commitment to building new properties to meet LEED® certification standards is an excellent representation of our minimalist footprint philosophy.

Our current and future development portfolio speaks to our strength and our continued growth. Colwen develops and manages exceptional brands including Renaissance, Courtyard, Residence Inn, SpringHill Suites, TownePlace Suites, Fairfield Inn, Hilton Garden Inn, Hampton Inn & Suites, Homewood Suites, and Holiday Inn properties in a variety of competitive markets. We oversee hotel properties and direct all activities within while maintaining standards set by Marriott, Hilton and Holiday Inn. Colwen also manages a number of highly successful independent and boutique properties.

Even though our core values and goals have always remained the cornerstone of our achievements, it’s evident that a lot has evolved since Colwen’s beginning in 1998 with the opening of the Residence Inn in Foxborough, Massachusetts. Colwen’s original namesakes Colin Nadeau and Wendell Butcher founded Colwen Lodging, LLC in order to develop and manage the 108-room property. Over time, the growing success of Colwen’s management expertise quickly earning Colwen additional hotel brands, a growing team of outstanding employees and a name shift to Colwen Management and later Colwen Hotels, to reflect its new management team, continued principles and solid philosophies. 

The organization has realized tremendous growth in its managed property portfolio and has continued to employ the most highly experienced executives and staff to move forward with full momentum and expertise to accomplish – and surpass - every goal we put forth for our properties. Today, Colwen has evolved into one of the largest franchisee of the Marriott brand in the United States

Leo Xarras - Principal

Leo Xarras is a hospitality industry veteran with more than 30 years of diverse hotel development and management experience in both the United States and the Caribbean.

In addition to his development expertise, Xarras is the Chairman and CEO of Colwen Design and Purchasing, a 2018 IIDA New England Award Winning company for its design of The Row Hotel at Assembly Row. This company executes Leo’s vision for the artistic design of hotels from building architecture to interior decor and installs millions of dollars of furniture annually.

Xarras also serves as Principal of Colwen Hotels, directly overseeing management of the lodging portfolio. Colwen features an award winning portfolio of 30+ hotels representing 13 major brands in MA, NH, RI, NY and NJ with a robust pipeline to add a dozen hotels in the next 24 months.

“Our standard of excellence is defined by an empowered team that constantly works to improve guest, associate, and owner satisfaction. Our experienced leaders and well-trained associates are dedicated to exceeding guest expectations.”

Core Values

"First you cannot "set" organizational values, you can only discover them." - Jim Collins, Built to Last

Our Core Values are the DNA of Colwen Management. At Colwen, we wake up, make decisions and live each day by our Core Values. Our Core Values define us. So, who are we? 

We are Engaged and Passionate 

We work hard, and we take pride in it. We work smart and we celebrate our successes. We also have "stick-to-itiveness" and a strong sense of urgency. Once we start something, we finish it and finish it quickly. We are confident, yet humble. We know that we're only as good as our last interaction with our guests each day. Lastly, we care about our communities. We support our communities by supporting our associates. 

We Work to Win; Make a Difference 

To win at Colwen Hotels, we believe that each associate makes a difference in our guests' experience and our fellow associates' success. We have a positive, "can do" attitude that our guests see, hear, feel and have come to expect. We start with "Yes". However, if "Yes" is impossible, we provide alternatives and options. Finally, at Colwen, everyone has jobs; not just titles. 

We See What the Guest Sees 

Our guests are first and foremost in our approach to work. We anticipate what our guests need and appreciate their business. We keep our properties clean and well maintained. Simply put, we see through the customer's lens, earn the customer's business, and strive to be above brand standards.